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Can I temporarily upgrade my Dropbox account?

Can I temporarily upgrade my Dropbox account?

Linda-Sultan
New member | Level 2
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I only have 3 computers in service.  But need to get files from several older computers.  Can I change my plan temporarily while this happens?

1 Accepted Solution

Accepted Solutions

DBX_Pedro
Community Manager
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Hi @Linda-Sultan ,

 

Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:

https://help.dropbox.com/plans/free-trial

 

If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

 

Any further queries please tell me and we can look into it for you. 

 

 

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2 Replies 2

Rich
Super User II
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@Linda-Sultan wrote:

I only have 3 computers in service.  But need to get files from several older computers.  Can I change my plan temporarily while this happens?


Do you mean upgrade to a paid plan which allows more devices, then downgrade again when you're done moving files from the older computers?

 

If so, yes. Just upgrade to a paid plan on a monthly billing cycle and you can cancel it at any time. Once cancelled, you'll finish out the remaining time on your current billing cycle and then be downgraded back to a Basic account.

DBX_Pedro
Community Manager
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Hi @Linda-Sultan ,

 

Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:

https://help.dropbox.com/plans/free-trial

 

If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

 

Any further queries please tell me and we can look into it for you. 

 

 

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    DBX_Pedro Community Manager
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    Rich Super User II
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