cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: temporarily change plans?

Can I temporarily upgrade my Dropbox account?

Linda-Sultan
New member | Level 2

I only have 3 computers in service.  But need to get files from several older computers.  Can I change my plan temporarily while this happens?

1 Accepted Solution

Accepted Solutions

DBX_Pedro
Community Manager

Hi @Linda-Sultan ,

 

Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:

https://help.dropbox.com/plans/free-trial

 

If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

 

Any further queries please tell me and we can look into it for you. 

 

 

View solution in original post

2 Replies 2

Rich
Super User II

@Linda-Sultan wrote:

I only have 3 computers in service.  But need to get files from several older computers.  Can I change my plan temporarily while this happens?


Do you mean upgrade to a paid plan which allows more devices, then downgrade again when you're done moving files from the older computers?

 

If so, yes. Just upgrade to a paid plan on a monthly billing cycle and you can cancel it at any time. Once cancelled, you'll finish out the remaining time on your current billing cycle and then be downgraded back to a Basic account.

DBX_Pedro
Community Manager

Hi @Linda-Sultan ,

 

Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:

https://help.dropbox.com/plans/free-trial

 

If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

 

Any further queries please tell me and we can look into it for you. 

 

 

Need more support?