Billed 195$ but Dropbox says I don't have a plan/space and asks me to upgrade.

[Felipe Ramos]

Hi! i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space. 
What is happening?

[Rich]

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@Felipe Ramos  wrote:

i recently got charged 195.22 on my bank account and my dropbox account still doesnt work and only displays 2gb of available storage space. What is happening?

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You likely have more than one account. Use the credit card charge lookup tool to identify the account that you're paying for.