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How can I get a refund for a recent charge on my PayPal account?

How can I get a refund for a recent charge on my PayPal account?

Helpmeasap
New member | Level 2

Good day, I was on trial for a subscription in June and wanted to canceled before the trial ended. I was charged $199 which is on my PayPal account. I canceled my subscription and I wanted to know how can I receive a refund for this matter? I tried reaching out via email but no reply.

1 Reply 1

Mark
Super User II

If you didnt cancel in time and there is a legal obligation to issue refunds one is unlikely - you must cancel before the end of a trial to not get charged, as you are told, and agree to, upon sign up. 

 

As its an account issue the only thing you can do is wait for a reply. https://help.dropbox.com/plans/refund


 


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