You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

CathMac's avatar
CathMac
Helpful | Level 6
5 months ago

Trouble opening the Dropbox desktop app on new Mac Air

I'm way out of my depth here.  I've been a long time user of Drobox and have installed the desktop app previously but its not working this time.  I used the Migration Assistant to set up new Mac Air ...
Desktop
Mac
  • CathMac's avatar
    CathMac
    5 months ago
    Hi Walter,
    It turned out to be simple, of course!
    I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
    Cheers😀
CathMac's avatar
CathMac
Helpful | Level 6
Hi Walter,
It turned out to be simple, of course!
I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
Cheers😀
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Thanks for the update, Cathy!

 

See you around the Community and take care!

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