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Re: Recent issues with Dropbox integration in Salesforce?

Recent issues with Dropbox integration in Salesforce?

bfluckiger
Helpful | Level 5

Has anyone had any recent issues with the Dropbox integration for Salesforce?  We've been using it successfully for 8+ years, and it stopped working just last week.  We (all users) are getting the following message when Salesforce tries to connect, and Dropbox has been unable to help: 

 

Script-thrown exception

An unexpected error has occurred. Your solution provider has been notified. (Dropbox_for_SF)

25 Replies 25

daniela_cl
Explorer | Level 4

Thank you Walter!! Now it's working with the solution you provided.

Walter
Dropbox Staff

Glad to hear that, Daniela!

 

Let us know if anything else comes up. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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SCMatEPP
New member | Level 2

Help !

 

I have the same problem but don't understand what I need to amend in SF:

 

I have 3 remote settings:                      with this in the remove site field

1  Dropbox                                                https://www.dropbox.com

2 Dropbox API                                          https://api.dropbox.com

3  Dropbox Content                                  https://api-content.dropbox.com

 

 

Where do I put "Dropbox_APIV2"

SCMatEPP
New member | Level 2

I have now completed these actions:

 

1. In SF Setup go to "Remote Site Settings"

2. Click "New Remote Site"

3 Name new one as "Dropbox_APIV2", use https://api.dropboxapi.com as the URL

4 Save

5 Go to Dropbox Options in SF - create Remote site Settings

 

Then started working again

 

 

bfluckiger
Helpful | Level 5

The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704).  I just installed a few minutes ago, and so far, so good.  Hopefully no new issues were introduced with this update.

bfluckiger
Helpful | Level 5

The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704).  I just installed a few minutes ago, and so far, so good.  Hopefully no new issues were introduced with this update

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