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My MS Word and Excel apps on iPad still show files I've deleted from Dropbox.

My MS Word and Excel apps on iPad still show files I've deleted from Dropbox.

harlings
Explorer | Level 3

Dear All,

On my iPad I have the MS Word and Excel Apps installed, and under the recents tab I see links to files I've since deleted from Dropbox.

When I try to "Remove from Recent" nothing happens.

When I try to delete it I get the message "xxx" will be permanently deleted from Dropbox, but instead of deleting it I get the message "Can't Delete File" This file can't be deleted now, try again later.

I have tried removing Dropbox from MS Word and Excel, restarting the iPad, reinstalling Word and Excel but when I connect Dropbox again I have these same messages..

Any help to solving this issues would be appreciated.

Steve

 

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10 Replies 10

harlings
Explorer | Level 3

Thanks for that Nancy, but I tried that and apart from getting me to reset both the MS Excel and MS Word apps on the iPad then re-installing them again, it was like talking to the dead.

Steve

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    harlings Explorer | Level 3
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    Nancy Dropbox Staff
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    Walter Dropbox Staff
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