I'm trying to send a document for signature and it won't allow me to progress beyond "place fields"

[Greg Forster]

I'm sending a document for signature. On the "place fields" screen I've placed my fields. But the "next" button will not light up and become clickable. It remains grey and inert. Help! How do I progress to the next screen to send my document?

[Megan]

Hey @timmalloy, can you please clarify how many signatures you've used so far and what plan you are on?

Could you also try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?

[timmalloy]

i assume i am on the entry level and probably need to upgrade now that i'm using this product more . 

[Megan]

Hi @timmalloy, you can check your account's subscription here, and let me know.