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Excel sharing violations when saving to Dropbox

Excel sharing violations when saving to Dropbox

ECRFF
New member | Level 2

I just started having problems saving Excel files to Dropbox yesterday. 

First, I get this message:

 

ECRFF_0-1694017315504.png

 

Then when I click select, I get this:

ECRFF_1-1694017315513.png

 

Then when I click okay, I get this:

 

ECRFF_2-1694017315521.png

 

Then it creates a temporary file, which I can’t find, and if I try close the Excel file, I get the same series of messages.  What is going on?

15 Replies 15

Hannah
Dropbox Staff

Thanks for bringing this to our attention, @ECRFF.

 

Can you try to give Dropbox full disk access on your computer, to see if that helps?

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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ECRFF
New member | Level 2

Thanks, I gave Dropbox full disk access and also updated by Microsoft Excel app, and it seems to be working now.

 

Thanks for your help!

Hannah
Dropbox Staff

Sounds great, @ECRFF, happy to help!

 

If you need anything else, let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Janine45
New member | Level 2

I am having exactly the same problem as outlined by ECRFF. I created a large, complex file today and need to save it somehow. Please could you help?

 

Walter
Dropbox Staff

Hey @Janine45 - sorry to hear about this.

 

Could you clarify the size of the file, and send us a screenshot of the exact error you're getting?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Janine45
New member | Level 2

Screenshot 2024-07-22 at 18.23.55.png

Janine45
New member | Level 2

Screenshot 2024-07-22 at 18.24.30.png

Janine45
New member | Level 2

Screenshot 2024-07-22 at 18.24.50.png

Janine45
New member | Level 2

Screenshot 2024-07-22 at 18.25.31.png

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    Janine45 New member | Level 2
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    Walter Dropbox Staff
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