We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
VinceM50
4 years agoHelpful | Level 6
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
- 10 months ago
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
vmkirin
2 years agoExplorer | Level 4
I also have this issue. I am trying to use Pages on my iPad 10 and it constantly crashes or loses work. I lost 1500 words one day while writing an essay. I can’t restart my iPad every 10min — that’s not a useful solution. I’ve reinstalled Dropbox already. Not sure what else to do, but I admit this is a highly disappointing issue.
- Dragon Personal Management2 years agoHelpful | Level 7yes I’m still getting the problem regularly and I’ve lost my work too. It’s so annoying and no one seems to be able to fix it and to make matters worse now the dropbox app on iPhone keeps locking up in the middle of doing stuff. The only solution to, that is yes, you guessed it to reboot the iPhone at first I thought it was just me but my wife who has a completely different model of iPhone has exactly the same problem. So this is clearly a software issue. Somehow the dropbox iOS apps just seem to have bugs or us unstable. I too have tried reinstalling apps doesn’t seem to solve the problem.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!