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Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
App integrations
Mobile
Mobile App
Sync and upload
Third Party Integrations
  • rhut's avatar
    rhut
    10 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

ChrisC81's avatar
ChrisC81
Explorer | Level 4

Been having an issue on my iPad with the files app and Dropbox integration since ios14 was released.  Working on files and it will freeze the app.  You need to force quit the app and it takes some time for Dropbox to reload in the files app so I can continue working.  If the Dropbox app allowed me to mark up the files I could use that instead but it doesn’t.  I never had this freeze issue until ios14 and was hoping iOS15 would fix it but it did not.  

drabtz's avatar
drabtz
Explorer | Level 4
2 years ago

Having the same problem daily, the only solution is going to configuration, searching for the dropbox app and changing the language. Its very frustrating 

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