We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
App integrations
Mobile
Mobile App
Sync and upload
Third Party Integrations
  • rhut's avatar
    rhut
    10 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey AM1981, thanks for the update.

 

Can we actually send you an email, so we can look into this internally?

 

As for you superuser, I'm sorry to see you're also having issues.

 

The issues you mentioned, do you experience them only when using the Dropbox mobile app on your iPad?

 

And what kind of error messages are you getting?

superuser's avatar
superuser
Helpful | Level 6
3 years ago

I challenge you to accomplish the following (easy?) task: 

 

From Lightroom for ipad (or any other app that can export photos using the OS's default share function) upload 20 photos to a Dropbox folder. 

  • Simonmr's avatar
    Simonmr
    Explorer | Level 4
    3 years ago

    Yes I was trying to upload five images to Dropbox on my iPad - crashed and that was it!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!