Integrations
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Been having an issue on my iPad with the files app and Dropbox integration since ios14 was released. Working on files and it will freeze the app. You need to force quit the app and it takes some time for Dropbox to reload in the files app so I can continue working. If the Dropbox app allowed me to mark up the files I could use that instead but it doesn’t. I never had this freeze issue until ios14 and was hoping iOS15 would fix it but it did not.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes tried that and tried it again today and it still freezes
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I've done that as well several times and that doesn't help either.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello Walter,
I tried as you suggested, both removing the link from the files app and rebooting, and removing the app. Same problem.
It will crash, I won’t be able to access Dropbox from the files app for a few minutes, then it works again.
Guessing this problem is not wide spread enough, can anyone assist? I did email drop box directly, guess I'll wait to see what they say.
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