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Dropbox failed to connect to Salesforce

Dropbox failed to connect to Salesforce

MichaelH2
Explorer | Level 4

 

Installed package: Dropbox for Salesforce 1.707

 

When trying to connect, below error occured.

 

Script-thrown exception

Error is in expression '{!runOAuth}' in component <apex:page> in page dropbox_for_sf:connect: (Dropbox_for_SF)

 

 

An unexpected error has occurred. Your solution provider has been notified. (Dropbox_for_SF)

 

Remote site settings seems to have been created as well

https://aus66.salesforce.com

https://api.dropbox.com

https://api-content.dropbox.com
https://api.dropboxapi.com

 

MichaelH2_1-1724312644180.png

 

 

MichaelH2_2-1724312772025.png

 

4 Replies 4

Nancy
Dropbox Staff

Thank for posting on our Community, @MichaelH2! 

 

First off, did you follow these steps to connect your Dropbox account with Salesforce? 

 

Let me know and we can go from there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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MichaelH2
Explorer | Level 4
Hi Nancy, yes the installation (step 1) was fine. I am stuck with step 2. It keeps asking me to create remote site setting even though one is already created

Nancy
Dropbox Staff

Thanks for clarifying, Michael! I can see that you’ve logged a ticket with our support team in the meantime and your case is being handled by one of our specialists. 

 

When you get the chance, please check their last email.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

MichaelH2
Explorer | Level 4

Thanks Nancy - I have responded & awaiting replies.

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