Daily DbxSvc ID 281 causing multiple daily bluescreen of deaths

[e_cormack]

Hi All,

I am running Dropbox on Windows 10 and am experiencing daily BSODs, usually 2-3. When I open Event Viewer, I can see Errors for DbxSvc with Event ID 281. The event details are as follows:

Log Name: Application
Source: DbxSvc
Date: 25/03/2021 2:36:39 PM
Event ID: 281
Task Category: (4)
Level: Error
Keywords: Classic
User: N/A
Computer: CORSAIR540
Description:
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="DbxSvc" />
<EventID Qualifiers="49154">281</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>4</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-03-25T03:36:39.5550831Z" />
<EventRecordID>48272</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>CORSAIR540</Computer>
<Security />
</System>
<EventData>
<Data>(-2146885628) Cannot find object or property. </Data>
</EventData>
</Event>

I have tried reinstalling the desktop app to ensure the app is up to date, but this has not resolved the issue.

Wondering if anyone is able to assist or provide me with some guidance?

[e_cormack]

I followed the instructions provided by the support team, and still received BSODs. Completely uninstalled, edited my registry to remove Dropbox completely and then reinstalled and it has been working fine.

[donwright]

My i7 64gb XPS Laptop has this error (has since beginning of pandemic after numerous -wipe -reinstalls

So does my BRAND NEW i9 128 GB ram Desktop Overkill build.  Hope to migrate to synology cloud since dropbox is constantly using so many resources (top 3 always)

Never BSOD - -- but always causing hangs and such - - - I've adopted the habit of only running the app to let it "SYNC" at night when I'm away from the computer because it drives me nuts to know that NONE of the errors are being "noticed" by the updated and current  dropbox APP itself - - - just windows dealing with them.

34 of them in last 24 hours . . . .

476 in last 7 days, and 2074 in last 30 days

[TS55]

Same here. BSOD several times in a day. Dropbox Plus. Single user. Ver. 171.4.6182

[Walter]

Hey @TS55, sorry to hear about this.

Could you please clarify your device's exact OS version and approximately how many files you've got syncing in your Dropbox folder?

Also, have you tried troubleshooting steps so far, like reinstalling the app etc.?