View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I have installed adobe acrobat reader DC, linked my dropbox account to it, and change the default program to open pdf files to adobe, but when I try to open a pdf from Dropbox online, it still opens in my edge browser (windows 10.)
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
i have a question about pdf and adobe and dropbox. when i download a pdf from dropbox it opens automatically as a chrome html document so functions like fill and sign are not there. i've tried the solutions for pdf viewing in chrome to no avail so someone suggested it might be a setting in dropbox. if you're familiar with this problem is there a chance you can assist me?
Hi @joannayotte; thanks for joining our Community and sorry for the late response.
If you're still having issues with this, could you walk me through the exact steps you take to do this and also send me a screenshot of what you see so I can advise further?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thank you. It now appears to be working properly.
Thanks for the quick response, Laura; I'm glad to hear it's sorted now.
Enjoy the rest of your day and see you around the Community!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there, I am having an issue with opening PDFs in Dropbox with Adobe. The only option Dropbox is giving me to open the file is "Smallpdf." I have linked my Dropbox account with Adobe desktop. Please advise.
Hey @tracy3999, thanks for nudging us on this thread.
Could you send us a screenshot (without any personal information) of what you're seeing, so as to have a better visual of this?
Looking forward to hearing back from you!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for those screenshots @tracy3999!
I'd suggest checking out the app center here, where you can search for Adobe and see how to connect this app to Dropbox.
Let me know if this helps!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!