You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

draylson's avatar
draylson
Helpful | Level 5
5 years ago

The desktop app on my Linux Mint isn't syncing

Hi. I'm using Dropbox on Linux Mint. It aways worked fine, but recently it stopped syncing. The icon in the notification bar shows "Syncing..." status, but I waited for days and it doesn't sync files  and doesn't change its status. I tryed reinstall Dropbox, deleting all configuration hidden files in the home directory and in the root Dropbox folder. It synced the files once and when I restarted the computer the problem started again. I think the problem started when my subscription expired. But I have renewed it last month.

  • draylson's avatar
    draylson
    Helpful | Level 5

    Hi. I'm using Dropbox on Linux Mint. It aways worked fine, but recently it stopped syncing. The icon in the notification bar shows "Syncing..." status, but I waited for days and it doesn't sync files and doesn't change its status. I tryed reinstall Dropbox, deleting all configuration hidden files in the home directory and in the root Dropbox folder. It synced the files once and when I restarted the computer the problem started again. I think the problem started when my subscription expired. But I have renewed it last month.

    I've already got a solution at https://www.dropboxforum.com/t5/Dropbox-installs-integrations/The-desktop-app-on-my-Linux-Mint-isn-t-syncing/td-p/397252. But it worked only once. I just restarted the computer and the problem started again.

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff

      Hi there draylson, thanks for checking in with us and sorry to hear that you're still having trouble with this. 

      I moved your post to your original thread to keep your queries on this consistent. 

      I've also sent you a ticket to the email address connected to your Community profile due to account-specific info that's needed to have a more in-depth look into this. 

      When you have the chance, check your inbox and we'll take it from there. Cheers!

      • draylson's avatar
        draylson
        Helpful | Level 5
        Hi,
         
        While I was waiting for a proper solution by e-mail I've been studying the solution I got from Здравко
         
         

        I found out the command below is the one which worked temporarily:

        sudo sysctl -w fs.inotify.max_user_watches=100000

         
        ​Then, I found out more information about this fs.inotify.max_user_watches property at the following address:
         
        According to the instructions in the page, the above command, in fact, sets the property temporarily. In order to get it permanently, the commands would be:
        sudo sysctl fs.inotify.max_user_watches=100000
        sudo sysctl -p
         
        I tried them and Dropbox is working fine on my computer until now. Even if I restarted it.
         
        In summary, the problem is solved, but I'm really curious to know what exactly is this property and why Dropbox was not working fine until I set it with a higher number. Could someone explain to me?
         
        Anyway, thank you very much for all attention and assistance.
         
        Kind regards,
        Draylson