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Antriel's avatar
Antriel
Explorer | Level 4
5 years ago

I don't see the option to ignore a folder within my right click's context menu. Any ideas?

According to https://help.dropbox.com/files-folders/restore-delete/ignored-files there should be a "Don’t sync to dropbox.com" option. I don't see it. I'm not a business user. I'm using Windows 10 with Dropbox v101.4.434. What am I doing wrong?

This is what I see:

  • Hi Antriel; welcome to our Community and thanks for using Dropbox!

     

    For starters, let me clarify that this option is available when viewing your files through our new desktop app and not through your File Explorer (or Finder for Macs). 

     

    That said, this feature is gradually rolling out to all of our users so you might want to use the alternative method to set a file/folder to be ignored

     

    Windows

    1. Open the PowerShell application on your computer.
    2. Type the code below, replacing the file/folder path placeholder with the file/folder path you’d like to ignore.

    Set-Content -Path 'C:\Users\yourname\Dropbox\ (Personal)/YourFileName.pdf' -Stream com.dropbox.ignored -Value 1

     

          3. Press enter on your keyboard.

     

    The icon beside your file or folder will change to a gray minus sign indicating that it has been ignored.

     

    Let me know how it goes! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi Antriel; welcome to our Community and thanks for using Dropbox!

     

    For starters, let me clarify that this option is available when viewing your files through our new desktop app and not through your File Explorer (or Finder for Macs). 

     

    That said, this feature is gradually rolling out to all of our users so you might want to use the alternative method to set a file/folder to be ignored

     

    Windows

    1. Open the PowerShell application on your computer.
    2. Type the code below, replacing the file/folder path placeholder with the file/folder path you’d like to ignore.

    Set-Content -Path 'C:\Users\yourname\Dropbox\ (Personal)/YourFileName.pdf' -Stream com.dropbox.ignored -Value 1

     

          3. Press enter on your keyboard.

     

    The icon beside your file or folder will change to a gray minus sign indicating that it has been ignored.

     

    Let me know how it goes! 

    • Antriel's avatar
      Antriel
      Explorer | Level 4

      Hi Walter, I was using the desktop app, so I guess I have to wait until it becomes available to me too. The manual approach worked though, thanks.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey Antriel; thanks for keeping me in the loop; I'm glad to hear it worked for you and thanks for your interest in this feature. 

         

        Have a wonderful weekend ahead and if you ever come up with a Dropbox question, just give us a nudge here.

         

        Cheers! 

         

         

    • hollymacdonald's avatar
      hollymacdonald
      New member | Level 2

      Is this still the solution?

       

      We have a team account and there's a software we use that we can't work on a network drive, so would like to have an "ignore" option so that staff can use that folder on their hard drive without worrying that it will synchronize the folder. Or is there another way to do this?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey hollymacdonald, welcome to our Community! 

         

        Yes, this feature is still available and you can use it to ignore certain folders so they aren’t stored on the Dropbox server.

         

        I hope this clarifies!