You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Willemvdh's avatar
Willemvdh
Helpful | Level 5
4 years ago

Dropbox not displaying in Chrome

Hi everyone, I'm having a strangely annoying thing go on today with Dropbox on Chrome. I didn't have it yesterday. First I can't display files sent to me via a Dropbox link on Chrome. The link displa...
Delete
Desktop
GUI
Web
  • Bagnew's avatar
    Bagnew
    4 years ago

    I also use Duck Duck Go as my search engine with Chrome.  I disabled this extension and all my data showed up again.  Curious to know if this works for others?  

Bagnew's avatar
Bagnew
New member | Level 2

I also use Duck Duck Go as my search engine with Chrome.  I disabled this extension and all my data showed up again.  Curious to know if this works for others?  

CPIC's avatar
CPIC
Helpful | Level 5
4 years ago

Bingo! I turned off Duck Duck Go extension and it worked like a charm. Makes me very curious what Dropbox changed in their privacy settings that would have this impact. 

  • Angelina-Linta's avatar
    Angelina-Linta
    New member | Level 2
    4 years ago

     

    Please look at the picture. Does anyone ever seen this? Cant click any. I logged out, logged in, tried to signed in by using same email address, cleaned cookies, did not work any of that. What is going on here?  thanks

     

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      Hi Angelina-Linta, brett_mileshko, PowerliftDumbwaiters, thanks for posting today!

      I've merged you to this thread with users experiencing the same issue, could you try what they suggested to see if this helps?

      Keep me updated with any progress!

  • brett_mileshko's avatar
    brett_mileshko
    Explorer | Level 4
    4 years ago

    Hello,

     

    I have the Dropbox app on my Mac (Big Sur) and am usually able to use a bookmark in Chrome to log into Dropbox online for a better file-search experience.  Today, however, when I clicked on my Dropbox bookmark in Chrome, the screen came up LIKE THIS and freezes there.  I can do nothing on the website.  If I open an incognito browser window or use a different browser, this error doesn't occur.  However, my workflow is hindered by going these routes. 

     

    Why is this error occurring and how do I fix it?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!