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Issue while deleting account
Hi Team,
We are facing an issue while deleting the account having special characters.
Ex: User having with below details
Email=Newone@sail.com given_name=automation123456##$ surname=$auto...
This should be fixed now. Please try again and let me know if you're still seeing the issue. Thanks!
Hi Greg,
Not sure if i can provide you the response header, reason is we execute the endpoint from our automation application and how to get response header needs to be checked. If it helps here's the accesstoken with which we execute the request - <REDACTED>
I will check into response header, meanwhile please let us know if any other information is required
Greg-DB
Dropbox Staff
Dropbox StaffTraye1 I've redacted it from your post, but for future reference, please do not post or share your access token, for your security.
Anyway, the specific request IDs would be ideal, but I'll try to look this up without them. I'll let you know when I have an update on this.
Hi,
Here is the error code we receive when we get the internal server error.
Please check below http logs from the application. It contains all the response information from dropbox. Hilighted few important things.
2020-05-25T17:54:10,956 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:86 - http-outgoing-88 >> "{"user":{".tag":"team_member_id","team_member_id":"dbmid:AADMmv12iyHKb_Ou3xqgNiT8BNII-ks90-Q"}}"
2020-05-25T17:55:41,133 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "HTTP/1.1 504 Gateway Time-out[\r][\n]"
2020-05-25T17:55:41,134 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Server: nginx[\r][\n]"
2020-05-25T17:55:41,134 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Date: Mon, 25 May 2020 12:25:41 GMT[\r][\n]"
2020-05-25T17:55:41,135 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Content-Type: text/html[\r][\n]"
2020-05-25T17:55:41,135 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Content-Length: 35[\r][\n]"
2020-05-25T17:55:41,135 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Connection: keep-alive[\r][\n]"
2020-05-25T17:55:41,135 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "ETag: "5ec45a27-23"[\r][\n]"
2020-05-25T17:55:41,135 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "X-Dropbox-Request-Id: 99e1ac96d0cb13647e99d96cd27f6cb5[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "X-Frame-Options: DENY[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Content-Security-Policy: sandbox; frame-ancestors 'none'[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "X-Content-Type-Options: nosniff[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "Content-Disposition: attachment; filename='error'[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "[\r][\n]"
2020-05-25T17:55:41,136 DEBUG QuartzScheduler_Worker-2 org.apache.http.wire:72 - http-outgoing-88 << "{"error": "Internal Server Error"}[\n]"
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