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Forum Discussion
Dropbox API suddenly malfunctionning
Hello,
We have been using the Dropbox api in our application for a couple years now and it has always worked flawlesly.
Since about last week, the list_folder endpoint is no longer returning all the files and folders in a any given sub folder.
For example, list_folder is only returning 4 entries with has_more set to false, but there are actually 78 files and folders in the directory specified.
This has always worked before, nothing changed on our side.
We have not migrated to the short-lived access tokens yet. However, I don't think this is the issue because the API calls do work, just not as intended.
Thank you
- Greg-DB
Dropbox Staff
Its sounds like your team recently switched to the "team space" configuration. By default, API calls operate in the "member folder" of the connected account, not the "team space", so you wouldn't see anything in the team space when using the API by default. You can configure API calls to operate in the "team space" instead though. To do so, you'll need to set the "Dropbox-Api-Path-Root" header. You can find information on this in the Team Files Guide.
Configuring the api to operate in the team space using the "Dropbox-Api-Path-Root" header fixed the problem.
Thank you
Greg...I connect to the DB API via Claris Connect.
I am experiencing the same problems as outlined in this post.
Do you have any information on how to update the "Dropbox-API-Path-Root Header" in Claris Connect?
- Greg-DB
Jay P I can't offer support for Claris Connect itself, so I recommend referring to the documentation or support resources for Claris Connect. If Claris Connect doesn't already offer the ability to set the "Dropbox-API-Path-Root" header (or arbitrary headers such that you can specify "Dropbox-API-Path-Root"), the developer of Claris Connect will need to update it to support that.
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