Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
This was working perfectly fine a few days ago when I was testing integration with aibrush.art. Now when my app makes requests for any files ending in .webp or .png, a 409 response is returned with no payload. If I download the corresponding .json file with image metadata, it downloads with no problem. Seems like an api issue.
Well, it has mysteriously stopped happening since I reported it. Someone must have caught the bug and fixed it 🙂
Update - if I rename a file with a .webp or .png extension to end in _webp or _png respectively, the download works.
I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:
Please be sure to redact any sensitive values, such as any access tokens or refresh tokens.
Thanks for the help!
I'm using the "dropbox" npm package version 10.34.0.
Here's a code snippet that shows the `Dropbox` instance being used to download the image file:
I just replied with all of the info you requested but my reply disappeared. Did you get the reply or do I need to repost it?
Request headers:
Response Headers:
Request Headers:
Here is where my problem occurs: https://github.com/wolfgangmeyers/aibrush-2/blob/main/src/lib/dropbox.ts#L167
This doesn't happen if I change it from using ".png" to "_png", same with webp files.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!