mistakely deleted folder yesterday

[Ahmed_engineer]

yesterdays, i deleted some folder mistakenly, which i received by shared from my company. how can i recover them bach

i cannot see deleted folder in DELETED FOLDERS. I am using a basic plan.

[Megan]

Hey @Ahmed_engineer, thanks for reaching out to us today!

If you check your 'shared' tab, do you see the content there? If so, then you can add it back to your account, by hovering over it and clicking "add to Dropbox".

I hope this helps, but let me know if you have any questions.

[Ahmed_engineer]

no cannot see deleted folders in SHARED.... i am using basic plan, does that matter in recovering deleted folder?

[Megan]

Hey @Ahmed_engineer, your plan shouldn't impact what you see in the deleted files page, or your sharing tab. 

Were you a member of these folders, or the owner of them?

If I were you, I'd also check the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders. 

[Ahmed_engineer]

@megan i checked in events but folder deleted events not shown in the www.dropbox.com/events

are deleted folders still exists in the dropbox server?

[Jay]

Hi @Ahmed_engineer, any records of deleted files or folders should appear on that page. 

If the folder isn't visible, then it either wasn't deleted from your account, or it was never added in the first place. Are you certain this was a shared folder, and not a shared link to a folder?

[Ahmed_engineer]

Its was a shared link from another user, right.

 not showing any sign of present anywhere, either in events or shared or deleted folder.

but showing in folder activity that

help me to recover, please.

[Mark · Accepted solution]

If it was a Share you probably need to ask for a new link from whoever sent it to re-add it. 

If its not showing on the Events or deleted items that is only way to do it

[anideind]

i am using basic plan, does that matter in recovering deleted folder?

[Ahmed_engineer]

THESE FOLDERS ALSO DELETED FOR THEM...........

GIVE SOME SOLUTION TO RECOVER THEM BACK..... IF ITS POSSIBEL...?