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Kevin Elstorp's avatar
Kevin Elstorp
New member | Level 2
2 years ago

How to restore files deleted yesterday

Hi I have a shares folder with my ex girlfriend. We are en the process of leaving each other, but now she has deleted a lot og files and folders.

If i Purchase the rewind option, will I then be able to restore it all? It was deleted yesterday.

  • Jay's avatar
    Jay
    2 years ago

    If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately. 

     

    I'm sorry I can't be more helpful on this matter.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Kevin Elstorp, thanks for bringing this to our attention.

     

    If the files were only deleted yesterday, and they weren't permanently deleted from the site, you can recover them, without having to upgrade, from this page.

     

    If you need any further assistance, please let me know!

    • Kevin Elstorp's avatar
      Kevin Elstorp
      New member | Level 2

      Hi I just found out that she did not delete them. She moved the files to her own dropbox account.

      I cannot find the files under the site you are providing with me. I have the basic account.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Were the files in a shared folder between the two accounts? Do you see any changes on the events page?

  • Af7's avatar
    Af7
    New member | Level 2

    Dear  dropbox users, 

    I need your help!All my Dropbox files were deleted yesterday and I cannot retrieve them.Do youhave any idea?

    S-O-S!

    Thank you~

    • maher1982's avatar
      maher1982
      Icon for Super User rankSuper User

      Sorry to hear that, but did you check the Deleted files in the left sidebar in Dropbox website?

      Are you sure that you are using the correct Dropbox email or ID ? Do you have any back up copy?

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