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Forum Discussion
Kevin Elstorp
2 years agoNew member | Level 2
How to restore files deleted yesterday
Hi I have a shares folder with my ex girlfriend. We are en the process of leaving each other, but now she has deleted a lot og files and folders.
If i Purchase the rewind option, will I then be able to restore it all? It was deleted yesterday.
If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately.
I'm sorry I can't be more helpful on this matter.
- JayDropbox Staff
Hi Kevin Elstorp, thanks for bringing this to our attention.
If the files were only deleted yesterday, and they weren't permanently deleted from the site, you can recover them, without having to upgrade, from this page.
If you need any further assistance, please let me know!
- Kevin ElstorpNew member | Level 2
Hi I just found out that she did not delete them. She moved the files to her own dropbox account.
I cannot find the files under the site you are providing with me. I have the basic account.
- JayDropbox Staff
Were the files in a shared folder between the two accounts? Do you see any changes on the events page?
- Af7New member | Level 2
Dear dropbox users,
I need your help!All my Dropbox files were deleted yesterday and I cannot retrieve them.Do youhave any idea?
S-O-S!
Thank you~
- maher1982Super User
Sorry to hear that, but did you check the Deleted files in the left sidebar in Dropbox website?
Are you sure that you are using the correct Dropbox email or ID ? Do you have any back up copy?
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