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Re: Why doesn't Dropbox have "Free up space" on Android app like Ondrive has

Why doesn't Dropbox have "Free up space" on Android app like Ondrive has

Froskurinn
Explorer | Level 4
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Why doesn't Dropbox have this function "free up space on device" like Ondrive and Google drive.
Dropbox has always been best in sheering files across computers and have backup ready without trouble of conflicts.
But on the phone app it is a bit confusing, your app backup your photos and then you have to delete then by your self from gallery and you don't see any confirmation that this picture has been uploaded or not, unless you scroll in your Dropbox app.
How do you work around this?

1 Accepted Solution

Accepted Solutions

Calvin2DBX
Dropbox Staff
Go to solution

Hi @Froskurinn,

 

Hope you don't mind if I chime in here!

 

Thanks for the additional context, and with that, I would like to confirm that once the photos have been uploaded to the Dropbox account, deleting them from the phone won't  affect the content in Dropbox.

 

Let me know what you find, or if you need anything else.


Calvin
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Jay
Dropbox Staff
Go to solution

Hi @Froskurinn, thanks for bringing this to our attention.

 

Just for confirmation, these other apps provide the ability to delete files from your device after uploading to their cloud services, is this correct?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Froskurinn
Explorer | Level 4
Go to solution
The give you an option when the storage on phone and ask if you want to clean up, to free up some space on the phone.
And you can also do it manually in app.

Hannah
Dropbox Staff
Go to solution

Thanks for the additional info, @Froskurinn.

 

We really appreciate this feedback and I'll make sure to pass your comments along to our team.

 

If you need anything else, please let us know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Froskurinn
Explorer | Level 4
Go to solution
The reason why I'm asking this is because I'm helping friend with her phone. The storage is full on the phone and I'm afraid if I delete the pictures on the phone it will delete also the pictures she already uploaded to Dropbox.
I'm trying to understand how Dropbox is thinking this backup prodeture.

Calvin2DBX
Dropbox Staff
Go to solution

Hi @Froskurinn,

 

Hope you don't mind if I chime in here!

 

Thanks for the additional context, and with that, I would like to confirm that once the photos have been uploaded to the Dropbox account, deleting them from the phone won't  affect the content in Dropbox.

 

Let me know what you find, or if you need anything else.


Calvin
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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