Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hi!
When I look at deleted files I see that they are deleted from PC (9), is there a way to learn more, like the name and ip of this computer. Under security I have a list of computers, but with their full name, not the PC(1) or Mac(3) nickname. Under same account.
Thanks
What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @kleep, thanks for bringing this to our attention.
If you're viewing the devices page from the Dropbox site on a desktop browser, you can hover your mouse over the i icon which will show the IP address, version number, and the current OS it's running.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Jay,
Thank you for your answer. The devices page doesn't show the arbitrary (ie Mac (9)) names, so it's no use in this case.
Could you attach a screenshot showing the devices page on the desktop version of the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Jay, here's the screenshot from account/settings/security:
[image deleted]
What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Jay,
You are right, it works in version history -> deleted file -> "desktop" and you have to hover over this specific word.
Also in deleted files one can hover over the Mac(9) keyword and it shows the computer name.
A real point and click adventure.
No worries, glad to have helped out! If you need any further assistance in the future, please let me know.
Enjoy the rest of your week!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!