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Re: Which device is deleting files

Which device is deleting files

kleep
Explorer | Level 4
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Hi!

When I look at deleted files  I see that they are deleted from PC (9), is there a way to learn more, like the name and ip of this computer. Under security I have a list of computers, but with their full name, not the PC(1) or Mac(3) nickname. Under same account.

 

Thanks

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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8 Replies 8

kleep
Explorer | Level 4
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Screenshot 2023-02-14 at 16.33.16.png

Jay
Dropbox Staff
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Hi @kleep, thanks for bringing this to our attention.

 

If you're viewing the devices page from the Dropbox site on a desktop browser, you can hover your mouse over the i icon which will show the IP address, version number, and the current OS it's running.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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kleep
Explorer | Level 4
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Hi @Jay, 

 

Thank you for your answer. The devices page doesn't show the arbitrary (ie Mac (9)) names, so it's no use in this case. 

Jay
Dropbox Staff
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Could you attach a screenshot showing the devices page on the desktop version of the site?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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kleep
Explorer | Level 4
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Hi @Jay, here's the screenshot from account/settings/security:

[image deleted]

Jay
Dropbox Staff
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What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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kleep
Explorer | Level 4
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Hi @Jay,

 

You are right, it works in version history -> deleted file -> "desktop" and you have to hover over this specific word.

Also in deleted files one can hover over the Mac(9) keyword and it shows the computer name.

 

A real point and click adventure.

 

 

Jay
Dropbox Staff
Go to solution

No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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