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The tool bar is missing on my device.

The tool bar is missing on my device.

ronlw
Explorer | Level 3

I have lost the tool bar across the top where I could move, copy, delete files etc

17 Replies 17

ronlw
Explorer | Level 3

the first picture with the houses is my dropbox

Jay
Dropbox Staff

You're viewing the Dropbox folder within Explorer, and the toolbar belongs to the Windows interface, and isn't related to Dropbox itself. 

 

Have you tried changing any of your OS settings to see if they help?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ronlw
Explorer | Level 3

not a clue how to do this. sorry

 

ronlw
Explorer | Level 3
This changed with a new computer with windows 11, my old computer still views with that toolbox.

Jay
Dropbox Staff

Since Windows 11 disables it by default, you can re-enable the menu using these steps I found on the web.

 

Right-click the title bar above the URL address bar in the browser and select the Menu Bar check box. The menu bar will display unless you clear the Menu Bar check box again to hide it.

 

Let me know if this helps.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ronlw
Explorer | Level 3

Didn't help. I uninstalled and reinstalled. There was no bar to right click on. I am so frustrated right now!

Jay
Dropbox Staff

As the steps I found didn't work, and as this is a Microsoft application, I'd recommend getting in contact with them directly on how to re-enable this feature on Windows 11.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ronlw
Explorer | Level 3
Ok. I will try that. Thanks for all your help
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    ronlw Explorer | Level 3
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