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Qwamerichee's avatar
Qwamerichee
New member | Level 2
6 months ago

Need help finding my documents on my account

Good day everyone
Please, I just changed my file name and all of a sudden I can't have access to my important documents. I ddn't delete bub it's can't open at all. Please help me . What should I do to have access to my documents. It very dear to me. Thank you fr helping.

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  • Jay's avatar
    Jay
    6 months ago

    Hi Qwamerichee, thanks for bringing this to our attention.

     

    Could you explain exactly what you're experiencing?

     

    Are you not able to login to your account, or are your files missing?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi Qwamerichee, thanks for bringing this to our attention.

     

    Could you explain exactly what you're experiencing?

     

    Are you not able to login to your account, or are your files missing?

     

    This will help me to assist further!

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