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Forum Discussion
My Teams account got deleted. I'm panicking, what can I do?
This is my first time posting here - and I’m completely panicked. I just tried to log in to my Dropbox (apparently I had teams - I had no clue - I think I just signed up for the biggest amount of sto...
Megan
Dropbox Staff
Dropbox StaffHey Allisonruff27, thanks for posting here!
It's a great thing that you submitted a help request with our Support, I'd also suggest the same thing.
I've notified the relevant Team, in order for them to have a closer look into the case. Hang tight, we appreciate your patience.
Thanks a bunch!
Thank you Megan. I’m trying not to completely panic, but I’m terrified. It has every photo and they aren’t saved anywhere else. Newborn photo sessions, every birthday for three kids for the past 11 years. Every Christmas. And lots of professional photo sessions in between. I have been sick for the past few months, so I haven’t stayed on top of emails that I didn’t think were urgent. I never imagined I would get 3 emails and then a lifetime of memories would be erased. I am sick to my stomach and don’t know what I’ll do if I can’t recover my account.
