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Forum Discussion
My Desktop folder has been removed from my Mac, after losing access to my work Dropbox account.
Hi,
So this is what has happened. I had access to Dropbox via my work account on my laptop (Macbook). Yesterday that access was taken away as I had resigned and so naturally I no longer had access...
Hi Nancy,
Thanks a lot for your quick response. I highly appreciate it.
I was added to the Dropbox workspace again today after I shared the problem with my ex-manager. However, it was not 'restored' but more like a new access with my old email and that didn't show any previous files.
I will share this link with him and ask him if he can 'restore' it. That might solve it. I hope so.
I will keep you informed!
Megan
Dropbox Staff
Dropbox StaffHey Vibhi, let me also jump in here!
Can you confirm that when you search for specific (example) file names in your computer there is nothing that shows up?
Now, if you set up a new account from scratch when you were invited back to the team, I gather that your files were transferred upon your removal. With that in mind, can you get in touch with the team admin and confirm the case?
If I've got this right, can you ask them if they've tried to share the folder that contains your previous team member files too?
