Moving files out of Dropbox now defaults to the 'copy' function

[Questions13]

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication now requires that I manually delete the file from my Dropbox if I want to complete the action of relocating a file.

However, if I drag a file into my Dropbox from anywhere on the same drive, it will behave normally and 'move' the file without duplication. Moving files within folders in Dropbox also retains the default 'move' function.

What is causing this bizarre 'copy' behavior and how do I get rid of it? I want the default drag behavior, within the same drive, to be 'move'.

[Questions13]

Whew, I'm not the only one this is affecting! 

[Questions13]

Just as a bump, there's another user that is also experiencing this issue.

[BenDBX]

Hi @Questions13 and @shin7,

I've notified our engineering team and they are investigating. I'll provide updates here and follow up with any questions we may have. Thanks for reporting this!

Regards,

Ben

[jstrmac]

Same problem here. Windowns 11 Pro 23H2

It's like all of a sudden windows is treating the dropbox folder like a server share folder and not a local folder which would be typical how a server share behaves.

[Hannah]

Hey everyone!

If you're still seeing this behavior, can we send you an email, so we can investigate a bit further?

[catlover]

Having the same issue. Dragging files out of the Dropbox folder defaults to copy. This started happening this week. Running Windows 11.

[Walter]

Hey @catlover - sorry to hear about this.

Would it be OK if we reached out via email to have a further look internally?

[catlover]

Yes please do!

[Walter]

Sure thing @catlover - you've got  

[shin7]

Hi, Hannah. I'm sorry for the late reply.
The problem still exists at my Drobbox folder. so could you send me email ?