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Questions13's avatar
Questions13
Helpful | Level 5
6 months ago

Moving files out of Dropbox now defaults to the 'copy' function

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
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  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everybody,

     

    Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.

     

    As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.

     

    Regards,

    Ben

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Thanks for checking Questions13.

 

Since you noticed the same behavior even when our app is closed, then it might be unrelated to Dropbox.

 

Had it been the app causing this, then you wouldn't notice the same results when the app wasn't running.

 

Do you notice the same thing if you choose a file/folder within Dropbox, and then right click and choose cut instead of dragging and dropping it? 

shin7's avatar
shin7
Explorer | Level 3
6 months ago

Hi, the same issue is occurring on my PCs.

I'm using several PCs and installed Dropbox on each machines. And some machines work correctly, but the other machine doesn't work fine.

 

This issue is occurring on Windows11 Home edition (version 23H2). My Windows11 Pro pcs are working correctly.

  • Questions13's avatar
    Questions13
    Helpful | Level 5
    6 months ago

    Whew, I'm not the only one this is affecting! 

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