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Forum Discussion
Moving files out of Dropbox now defaults to the 'copy' function
Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
Hi Everybody,
Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.
As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.
Regards,
Ben
Megan
Dropbox Staff
Dropbox StaffThanks for checking Questions13.
Since you noticed the same behavior even when our app is closed, then it might be unrelated to Dropbox.
Had it been the app causing this, then you wouldn't notice the same results when the app wasn't running.
Do you notice the same thing if you choose a file/folder within Dropbox, and then right click and choose cut instead of dragging and dropping it?
I considered that it might be independent of the Dropbox app but this literally is only happening to files in the Dropbox folder.
The cut function works normally. Likewise, if I hold Shift while dragging a file to force a 'move', it works as well.
Hi, the same issue is occurring on my PCs.
I'm using several PCs and installed Dropbox on each machines. And some machines work correctly, but the other machine doesn't work fine.
This issue is occurring on Windows11 Home edition (version 23H2). My Windows11 Pro pcs are working correctly.
Whew, I'm not the only one this is affecting!
Just as a bump, there's another user that is also experiencing this issue.
BenDBXCommunity Manager
Hi Questions13 and shin7,
I've notified our engineering team and they are investigating. I'll provide updates here and follow up with any questions we may have. Thanks for reporting this!
Regards,
Ben
Same problem here. Windowns 11 Pro 23H2
It's like all of a sudden windows is treating the dropbox folder like a server share folder and not a local folder which would be typical how a server share behaves.
- Hannah
Hey everyone!
If you're still seeing this behavior, can we send you an email, so we can investigate a bit further?
Having the same issue. Dragging files out of the Dropbox folder defaults to copy. This started happening this week. Running Windows 11.
