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dnewb1580's avatar
dnewb1580
New member | Level 2
3 years ago

Missing Files and they aren't in recently deleted files

Missing Files  After my subscription renewed today almost all (95%) of my files disappeared and are not in recently deleted files.
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dnewb1580's avatar
dnewb1580
New member | Level 2

Events and recent deletions are blank.  I did have two accounts, but Dropbox won't allow me to even access one of them.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

If events is blank then there is nothing on this account and its a new one having not been used. 

 

You need to go to the other one, I'd imagine, to get the files back.

  • Janinec's avatar
    Janinec
    Explorer | Level 4
    3 years ago

    other what ? I want drop box to reinstate them to me.....do you think they still have them?

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      Janinec no. They wont have them. 

       

      If they are not showing on your online Dropbox account they are not available. 

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