We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Sido1's avatar
Sido1
New member | Level 2
5 months ago

Made an account with a wrong email and I put documents in it and would like to delete them?

I need help with deleting documents I put in an account I created with a wrong email, I don’t have access to the email address and I can’t get any help from Dropbox, please help thank you
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Can you log on? Use the email even if its wrong and password you set to get on. Then delete them.

     

    If you cant get on then there is nothing you can do I'm afraid. However, the account will automatically be purged and wiped after 12 months of inactivity. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!