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MajorTom2oo1's avatar
MajorTom2oo1
New member | Level 2
6 months ago

Lost file (deleted?) - any way to recover it after 30 days with Dropbox Basic?!

Hello,

 

I have a very important file, gone from the folder 39 days ago (2024/04/29).
Is there any chance to recover it from Dropbox? I have the basic plan but I'm willing to purchase premium plan for that matter - the question is there any chance that the file is still on the servers after 30 days regardless the plan I will purchase.

Delete
deleting
Dropbox Basic
Restore
Restoring
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi MajorTom2oo1, let's jump right into this!

     

    Unfortunately, files deleted more than 30 days ago can't be recovered. Even if you paid for an upgraded plan, the extra recovery time would only apply to files deleted after the upgrade.

     

    I hope this clarifies! 

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