You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
clairewright78
28 days agoNew member | Level 2
Recover files from deleted account previously in a locked state
I had received this message to my junk folder from Dropbox - This a reminder that the Buddy team is still in locked state. If Buddy is still in locked state after October 16, 2024, the entire team, w...
Walter
28 days agoDropbox Staff
Hey clairewright78 - sorry to hear about this.
Have you tried getting in contact with our support team directly through since they'd be better equipped to look into this for you with account specific information?
If you did and have a ticket ID, you can share it with us here so that we can look it up in our system.
Otherwise, let us know and we'll reach out via email from our end to have a further look internally.
Thanks!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!