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Forum Discussion
Locked folder that can't be removed?
Hello Forum members, I have a folder that was sent to me by a client a couple of years ago that I can't remove from my Dropbox. The folder has a grey padlock on the bottom left corner and also an X ...
enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.
Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.
Hi enjayare,
Strange... :thinking: Did you try "ls /Users/"? What is the result? Also, what gives the command "whoami"?
Whoami = njrcon
The folder name is Tender - 160 Brook St, Coogee so I typed the following in terminal: -
sudo chown njrcon ~/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee
It told me
Operation not permitted
enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.
Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.
Oh.. And don't ask for your password?
Sorry yes it did ask for my password but then it said No such file.
Here is the whole script
Last login: Tue Aug 27 18:17:47 on ttys000
Nicks-27-iMac:~ njrcon$ sudo chown njrcon ~/Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee
Password:
chown: /Users/njrcon/Users/njrcon/Dropbox/Tender - 160 Brook St, Coogee: No such file or directory
Nicks-27-iMac:~ njrcon$ sudo chown njrcon ~/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee
chown: /Users/njrcon/njrcon/Dropbox/Tender - 160 Brook St, Coogee: No such file or directory
Nicks-27-iMac:~ njrcon$ sudo chown njrcon ~/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee
chown: /Users/njrcon/Dropbox/Tender - 160 Brook St, Coogee: Operation not permitted
Nicks-27-iMac:~ njrcon$
Thank you I will try all these tomorrow and let you know what happens.
The Folder is in the Bin!!!
Thank you so much everyone for your on going help, it was "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" that unlocked the folder.
Cheers Nick.
I have recently loaded my Personal Account on a Business Account and due to a locked file on my Dropbox-folder on my Macbook the Dorpbox-app can no longer sync.
On Finder it says I have no permission to delete the locked folder and I cannot unlock the folder. What to do?
- Lusil
Dropbox Staff
Hi Willem Groenewald, thanks for nudging us on this thread.
Since you mention that you're unable to delete a folder from your account, could you send me a screenshot (without any personal info) of the notification that you get when you try to remove it?
Keep me posted - thanks!
Hi Lusil, please send me your email address so that I can send you the screenshots of the locked file.
I will need to take a decision soon whether to continue with Dropbox or not. My folders are not syncing and it seems as if no-one has an answer to resolve the lock-file issue that prevents syncing.
Regards, Willem
