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Forum Discussion
enjayare
6 years agoExplorer | Level 3
Locked folder that can't be removed?
Hello Forum members, I have a folder that was sent to me by a client a couple of years ago that I can't remove from my Dropbox. The folder has a grey padlock on the bottom left corner and also an X ...
- 6 years ago
enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.
Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.
Lusil
Dropbox Staff
You can give a reboot a shot and, if that doesn't work, try uninstalling the desktop app and then deleting the folder in question.
If you get the same error message, then that could mean that the cause is related to something outside of the Dropbox app, in which case I'd recommend contacting Apple support for more info on this.
If you do manage to delete the folder though, you can then reinstall the latest version of the desktop app (79.4.143) and run it.
Thanks for your ongoing effort on this, enjayare! Let me know what you find.
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