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I'm missing several folders on my account, and they're not on the deleted files page

I'm missing several folders on my account, and they're not on the deleted files page

lovelovelove1
New member | Level 2

Today, I logged into Dropbox and noticed that several folders I created are missing. These folders are not appearing in the list of deleted files either. As the creator of these folders, I find it concerning that they have disappeared without any trace.

1 Reply 1

Jay
Dropbox Staff

Hi @lovelovelove1, thanks for bringing this to our attention.

 

Are you able to see any history of these folders on the events page?

 

Were these shared folders or private folders on your account?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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