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Garry Matheny's avatar
Garry Matheny
New member | Level 2
2 months ago

I can't find my Dropbox account that I logged into a year ago

I have not been on my Dropbox for about a year ago. Today I tried to get on but could not find it. And while I was searching Dropbox I was asked if I wanted to change my name, so I did. I thought the...
Account Access
Missing Files
Restore
Restoring
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi Garry Matheny, thanks for bringing this to our attention.

 

Just for clarification, has it been over 12 months since you last logged into your Dropbox account?

 

Are you using the same email address from back then?

 

This will help me to assist further!

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