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Forum Discussion
I can't find my Dropbox account that I logged into a year ago
I have not been on my Dropbox for about a year ago. Today I tried to get on but could not find it. And while I was searching Dropbox I was asked if I wanted to change my name, so I did. I thought they were just upgrading my name but then they gave me a new account. But I don't want this, I want my old account. Perhaps this is my fault getting my name changed but I had an account on Dropbox for at least three years. Where is it? There is no phone number to call. )^:
- Jay
Dropbox Staff
Hi Garry Matheny, thanks for bringing this to our attention.
Just for clarification, has it been over 12 months since you last logged into your Dropbox account?
Are you using the same email address from back then?
This will help me to assist further!
