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moonterr's avatar
moonterr
New member | Level 2
11 months ago

How to Access Dropbox on PC to Delete Photos once Storage is Full

I currently have the Basic Dropbox plan.  In the midst of uploading photos to Dropbox on the PC, the storage is now full and will not let me access Dropbox to delete/move files.  I do not want to upgrade my plan as I plan to move all of the photos from Dropbox to my other photo files.  How can I access Dropbox when the storage is full without upgrading?  Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting this here, moonterr

     

    What you can do, in this case, is visit your web account, and delete any excess files from there (it doesn’t matter that your Dropbox account has gone over-quota; you should still be able to do this). 

     

    Let me know if that helps.

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