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Forum Discussion
Files not showing on oculus quest
Ive linked my account to the headset but none of my files are showing even though they are supported file types. i asked oculus and was told to ask here because they said it wasnt an issue with the headset but with the service.
Mods can go ahead and delete/lock this thread...i found a workaround for it...problem was i dont have (and dont plan to have) a PC so i couldnt just plug it in and transfer but i just used my xbox to upload from the external drive the videos where on, downloaded them on to my tablet from there, reformatted them, then uploaded to google from tablet and downloaded them on to the headset from there...took a bit of time but it works :D
Yes me too i have the same problem. It appeared after the last Oculus Quest Update V12.
So it is an Oculus Problem and there are People already posting in the Oculus comunity support section. I hope Oculus will see it and can fix it soon, because Dropbox is one of the few ways to easily transfer files..(in my case 3D stereoscopic Pictures and Videos) to this device and into the Oculus Gallery.- Fiona
Dropbox Staff
Thanks for the heads up JohannesMeyer.
So new to the Community, but so helpful already! :slight_smile: Welcome.
If you get more updates from the third party side of things keep us posted.
Thanks again!
- I'm having the exact same issue. I've contacted oculus support and am waiting for a response.
An easier temporary workaround is to download files from dropbox to your phone, then stream to your quest by dlna, theres several free apps available on android which work perfectly.
You can also login to dropbox on the oculus browser and download files directly to your device.
It's annoying that its necessary, but it's a reasonable interim solution.
I have the same Problem. First it worked, now it can´t find any media. But same Problem with google photos. Perhaps it´s an oculus failure.
- Fiona
Thanks for posting about this Carnage15987.
In general, a VR machine or desktop is not the best environment for Dropbox.
I found this discussion in the Community regarding O.
:dividers: How can I use Dropbox to transfer files to Oculus Go?
Setting up the Dropbox app on a virtual machine or desktop or sync virtual machine program files could work however, we cannot really indicate whether it would work fully as expected, considering each third party VR software, may have unexpected configurations.
Hope this clarifies things. Feel free to ask more questions!
- Same issue happened to me. I was using dropbox under the gallery section perfectly well and suddenly it started not showing any files. I only can view folder names.
It happened i think after oculus made a system update. Not sure if it is from dropbox or from oculus. - It was working fine for me too. And then a couple weeks ago it just stopped. Google’ gdrive is still working. Might have to get a subscription.
Mods can go ahead and delete/lock this thread...i found a workaround for it...problem was i dont have (and dont plan to have) a PC so i couldnt just plug it in and transfer but i just used my xbox to upload from the external drive the videos where on, downloaded them on to my tablet from there, reformatted them, then uploaded to google from tablet and downloaded them on to the headset from there...took a bit of time but it works :D
This is not a solution to the Oculus Gallery' sudden inability to read image files from dropbox. I as well contacted support, who blamed dropbox. I then made a new drop box account (same problem) and gave my friend my log in info and the same problem showed for him. Folders show but no files. He then told me his dropbox to gallery was broken a wek or two ago as well, but he thought it was just him. I wonder if anybody from oculus reads the forum?
Copying files manually to your Oculus is not a real workaround. It's an abandoning of Dropbox.
- Fiona
Thank you all for reporting this difficulty you are facing with the third party app.
Carnage15987 Special thanks for providing your workaround to help others. :innocent:
Unfortunately I don't have much to offer to help with this, as it was always questionable if Dropbox can operate on VR environments and not recommended.
I hope this discussion can continue, though so I will not accept the workaround as a solution for now. I hope you can find more workarounds to accomplish this sync.
If you get information from the third party side of things, feel free to add it to this thread.
Wish I could be more helpful. Thank you all for your participation!
Same problem for me and a friend on the Oculus Go.
I don't think that not using Dropbox to put files onto your Oculus should be considered a workaround. If it doesn't work, it doesn't work. A real workaround would be to get the files to appear in Dropbox.
- Hi so I’m trying to transfer some recorded video files from my oculus quest to my Dropbox. I’ve linked my account with my Dropbox one but I can’t move the files in one and another. I desperately need help so if you could I would be very grateful!
- Fiona
Hi CallumDoesStuff!
Thanks for posting about this.
I moved the topic you created in this discussion, because we have several helpful users offering workarounds for this third party app. You can even write back to them asking for clarifications.
As this thread explains, currently there is no way for Oculus and Dropbox to directly synchronize and it is not recommended, but I am confident this thread you will find a workaround to manually export and finally import your videos to Dropbox.
Please get back to our Community with any feedback or questions.
Thank you. Have a nice week!
- Just a quick question... Is this app not developed or supported by Dropbox itself?
Has it been discontinued?
