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Everything was deleted in 30 minutes, and I can't find my content.

Everything was deleted in 30 minutes, and I can't find my content.

Tanaproma
Explorer | Level 3
Someone please help me. I had 5 years worth of coding stored in my Dropbox. It's all gone. All of it. In a matter of 30 mins one of my oldest files is all gone. No version history no restoring or anything.
1 Reply 1

Megan
Dropbox Staff

Hi @Tanaproma, let's jump right into this! 

 

Do you see any signs of your missing files in your events page by the way? This is the place where all uploads, edits, and deletions are normally logged so it should give you a hint.

 

When was the last time you accessed the account? Is it possible that you have a different, new account?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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