Delete, edit, and organize
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I have a basic dropbox account and yes, I deleted the folders and said yes permanently delete, and now today, I realize OMG I had these files in my dropbox. Is there any way at all to recover these at all? I don't think I have a dropbox backup because these files were on the basic account. Any help would be appreciated.
Hi @Mo A.2, thanks for bringing this to our attention.
Just to clarify, did you permanently delete the files from the Dropbox site, or from your computer?
Are they visible on the deleted files page?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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They are not visible on the deleted files page and I have permanently deleted them from my computer. I think I know where this is headed. 😂
Unfortunately, if the files aren't on the deleted files page, or anywhere else on your Dropbox account, then it wouldn't be possible to recover them.
I'm sorry I can't be more helpful on this matter. If you have another backup service on your machine, the files might be there.
Otherwise, there is other software available on the internet that might be able to recover deleted files on your computer.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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