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OMG I deleted files a couple of months ago (less than a year) and now I stupidly realize I need them

OMG I deleted files a couple of months ago (less than a year) and now I stupidly realize I need them

Mo A.2
Explorer | Level 3

I have a basic dropbox account and yes, I deleted the folders and said yes permanently delete, and now today, I realize OMG I had these files in my dropbox.  Is there any way at all to recover these at all?  I don't think I have a dropbox backup because these files were on the basic account.  Any help would be appreciated.  

4 Replies 4

Jay
Dropbox Staff

Hi @Mo A.2, thanks for bringing this to our attention.

 

Just to clarify, did you permanently delete the files from the Dropbox site, or from your computer?

 

Are they visible on the deleted files page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Mo A.2
Explorer | Level 3

They are not visible on the deleted files page and I have permanently deleted them from my computer.  I think I know where this is headed. 😂 

Jay
Dropbox Staff

Unfortunately, if the files aren't on the deleted files page, or anywhere else on your Dropbox account, then it wouldn't be possible to recover them.

 

I'm sorry I can't be more helpful on this matter. If you have another backup service on your machine, the files might be there.

 

Otherwise, there is other software available on the internet that might be able to recover deleted files on your computer.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Mo A.2
Explorer | Level 3
No problem. It is what it is. Thanks
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    Mo A.2 Explorer | Level 3
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    Jay Dropbox Staff
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