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Forum Discussion
Willemvdh
4 years agoHelpful | Level 5
Dropbox not displaying in Chrome
Hi everyone, I'm having a strangely annoying thing go on today with Dropbox on Chrome. I didn't have it yesterday. First I can't display files sent to me via a Dropbox link on Chrome. The link displa...
- 4 years ago
I also use Duck Duck Go as my search engine with Chrome. I disabled this extension and all my data showed up again. Curious to know if this works for others?
Bagnew
4 years agoNew member | Level 2
I also use Duck Duck Go as my search engine with Chrome. I disabled this extension and all my data showed up again. Curious to know if this works for others?
- lawsonbm4 years agoNew member | Level 2
Can confirm. I disabled the Duck-Duck-Go extension for the search in Chrome's settings and it cleared up the issue immediately.
- CPIC4 years agoHelpful | Level 5
Bingo! I turned off Duck Duck Go extension and it worked like a charm. Makes me very curious what Dropbox changed in their privacy settings that would have this impact.
- Angelina-Linta4 years agoNew member | Level 2
Please look at the picture. Does anyone ever seen this? Cant click any. I logged out, logged in, tried to signed in by using same email address, cleaned cookies, did not work any of that. What is going on here? thanks
- Jay4 years agoDropbox Staff
Hi Angelina-Linta, brett_mileshko, PowerliftDumbwaiters, thanks for posting today!
I've merged you to this thread with users experiencing the same issue, could you try what they suggested to see if this helps?
Keep me updated with any progress!
- brett_mileshko4 years agoExplorer | Level 4
Hello,
I have the Dropbox app on my Mac (Big Sur) and am usually able to use a bookmark in Chrome to log into Dropbox online for a better file-search experience. Today, however, when I clicked on my Dropbox bookmark in Chrome, the screen came up LIKE THIS and freezes there. I can do nothing on the website. If I open an incognito browser window or use a different browser, this error doesn't occur. However, my workflow is hindered by going these routes.
Why is this error occurring and how do I fix it?
- ndamenti4 years agoHelpful | Level 5
You don't need disable the DuckDuckGo chrome extension to get dropbox content to display. Either turn off the 'Global Privacy Control' feature in the DuckDuckGo extension or add 'dropbox.com' as an exception to the 'Global Privacy Control'. I also documented this on a separate post on this thread.
- PowerliftDumbwaiters4 years agoExplorer | Level 3
That did the trick! Thanks for the help
Dave
- Willemvdh4 years agoHelpful | Level 5
Wow that's impressive. I also just turned Duck Duck Privacy Essentials extension and it worked. Or at least I think that's what did it. I'll double check. Definitely this. I'm curious what Dropbox (or DDG?) changed, if anything...
- MurielTX4 years agoNew member | Level 2
Wow. Yes. I disabled not the search, but the privacy essentials. It now works. I will take this to Duck Duck Go now 😉
- ndamenti4 years agoHelpful | Level 5
You just need to add dropbox.com as an exception to your 'Global Privacy Control' within the DDG extension. It allows you to keep using Global Privacy Control and still display your dropbox stuff.
- psykobilly4 years agoNew member | Level 2
Once I disabled Duck Duck Go extension and chose a different search engine for my browsers dropbox worked fine again.
- kaikubel4 years agoNew member | Level 2
DDG is not on my PC, but anyway in Chrome I cannot even open a dropbox website:
Die Website ist nicht erreichbar
www.dropbox.com hat die Verbindung abgelehnt.
"website not reachable, dropbox has refused the connection."
I cleared the browser data/history, restarted PC ... but everything works in Opera, not in Chrome
what now?
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