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viperpenn's avatar
viperpenn
Explorer | Level 3
2 years ago

Deleted photos reappearing on Dropbox

I work with a client using her Dropbox account. I upload a job and send her the link to the folder. I import the files into Lightroom and edit them. While this editing takes place, over the course of...
Delete
deleting
Rich's avatar
Rich
Icon for Super User II rankSuper User II
viperpenn wrote:

I work with a client using her Dropbox account.

You're using her account? As in you have her credentials and can access her account directly? If so, you should know that doing so is against the terms and could result in the account being deleted along with all content. Dropbox accounts are not intended to be shared. You should use your own account and have her share a folder with you.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey viperpenn, if I were you, I would choose an example file that this has happened to, and I would check the version history of that file.

 

This will show you the name of the device the file was "added back" from.

 

Is it the device you're using to edit the files?

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