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Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Deleted folder

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Deleted folder

Tony FIorillo
New member | Level 2
‎10-15-2023 09:59 AM

Hello

I am no longer able to find a folder in dropbox, it was very important for me. May be I coud have deleted it by mistake, but I do not know when it could have been happened. It is not in my wastebasket. Could someone tell me if Dropbox offers a service to recovery deleted files or folders that are not in the wastebasket? Of course, no probem if is a payment service.  Thanks and regards

Tony 

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Mark
Super User II
‎10-15-2023 12:10 PM

Hi Tony

 

Have a look at www.dropbox.com/events - does that show it?

 

It will only be recoverable within 30 days if you are a free user or 180 days if paid. Note that it wont work to upgrade now as the deletion window is based upon plan at point of deletion. 


 


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